How can I change my personal details?
You can change basic details from MyLebara such as email address, billing address, postal address or updating ‘Friends & Family’ numbers using the link:...
Tue, 22 Dec, 2020 at 3:57 PM
How can I transfer my account to another person?
Please write an email stating that you would like to change the ownership of your account at with the following details: Lebara Phone N...
Wed, 17 Feb, 2021 at 11:31 AM
How can I see my usage history?
You can retrieve your usage history directly from MyLebara at We are only able to generate your usage history for the past 6 months ...
Tue, 22 Dec, 2020 at 3:58 PM
How can I obtain an official usage history document from Lebara Mobile?
Please write to us at and we can assist you. Lebara Mobile charges $15 for administration cost and may take up to 3 – 5 working days.
Tue, 22 Dec, 2020 at 3:58 PM
How do I remove my bank card from MyLebara?
Please log in at click ‘Auto Recharge’ and click the option to ‘remove your card’ from the system. 
Tue, 22 Dec, 2020 at 3:58 PM
I haven’t received my retrieval PIN email
Please wait for at least 15 minutes and check if your PIN retrieval email is sitting in your junk folder. If not, your registered email in the system is inc...
Fri, 19 Feb, 2021 at 5:03 PM
How do I set up ‘Friends & Family’ numbers on my account?
Up to 3 F&F numbers can be registered for you to access promotional talk & text rates including unlimited calls to India on select plans. These F&am...
Tue, 22 Dec, 2020 at 3:58 PM
How can I manage my data usage?
Data usage can be managed by a data management applications on your phone. Lebara Mobile recommends that you always monitor your usage via MyLebara for the ...
Tue, 22 Dec, 2020 at 3:58 PM