RECHARGE / TOP UP / ATU

My recharge voucher is not working, what do I do?
There a couple of reasons why a recharge voucher will not work:  It has already been used previously. The entity that provided you the voucher requested ...
Fri, 19 Feb, 2021 at 5:03 PM
How long does it take to Top up?
Top ups are instantaneous. It is however advisable to wait 5 minutes after your recharge if you feel your recharge did not apply. To get full recharge infor...
Tue, 22 Dec, 2020 at 3:56 PM
My bank / credit card recharge failed, what do I do?
There are various reasons for a bank / credit card to fail. Kindly call us at 126 122 and we can provide you more information on why your recharge may have ...
Tue, 22 Dec, 2020 at 3:56 PM
I have a valid plan but my mobile data does not work, what do I do?
You would not be able to use mobile data if you have consumed and exhausted the data allotted to your plan and the data accumulated in your data bank. You c...
Tue, 22 Dec, 2020 at 3:56 PM