Following could be a few reasons why you are not able to gift data:

  • Receiver is not a subscriber or does not have an eligible plan.
  • You exceed the maximum gift amount.
  • You use an incorrect gifting message format.
  • Receiving subscriber’s data bank is full.
  • You do not have enough data to gift.
  • You have exceeded your daily gifting amount.

If none of the above matches the error you are facing please call us on 126122 and our care team would help you with data gifting.