Why has my port failed?
Created by: Karishma Kapoor
Modified on: Tue, 22 Dec, 2020 at 3:54 PM
Your port could fail due to the following reasons:
- The details submitted to port in does not match with the previous provider.(Name, Date of Birth, Account number)
- The verification SMS sent back to Lebara Mobile is incorrect.
If the port does not go through, please contact us at 1300126122 or write to us at email@example.com and our team would be happy to help you with the porting.
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