Go to lebara.com.au/activate and enter your Lebara number and last 4 digits of the ICCID number printed on your SIM Pack. Remember to tick ‘PORT IN’ if you would like to port your number. Follow the steps required and your SIM should be active. If you require any assistance, feel free to call us at 1300 126 122.
Activating a new prepaid SIM
After you purchase a Starter Pack, you have 60 days to activate your SIM before it expires. When you activate the SIM, you’ll need to provide us with your name, address, email address and valid identification.
Here are the accepted forms of ID you can provide when activating your prepaid service. We don't accept expired ID and if you're not an Australian resident, an international passport is another identification we accept.
We'll also need your Australian residential address.
If you do not have any of the above ID Types, you can use the approved credit card for ID verification and there would be a pre-auth charge on your account of $1.00 which would be reversed to the same account
If you're not an Australian resident, an international passport is another identification we accept.
If you don’t have any of the above types of ID, you can also use your Credit Card (this form of ID will incur a pre-authorization charge of $1.00 on your credit card for verification purposes.)
Simply click on the link below and follow the prompts on the page to activate your Lebara SIM pack.
Activating over the phone
You can call us at 126122 or 1300126122 and our friendly staff would be more than happy to help you with the activation.