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GENERAL ENQUIRIES
REFUNDS
3
How can I request a refund?
How long does a refund take?
What are the process for a Refund Request?
LEAVING LEBARA
3
Can I transfer balance my account to another Lebara account?
How do I leave Lebara Mobile?
Am I in a locked contract with Lebara Mobile?
DEVICE COMPATIBILITY
7
What is an IMEI number and where can I get it from?
Is my device compatible with Lebara Mobile?
How do I know if I have a 4G compatible device?
Can I video call with Lebara?
Is Lebara compatible with 2G devices?
View all 7
MISCELLANEOUS ENQUIRIES
15
Is my area in Lebara’s network coverage?
Can I recharge for friends & family?
Will I be spammed if I register my details?
Can I have more than one number per account?
Can I divert my calls?
View all 15