Lebara Help Desk

ORDERING 7

• How do I get a SIM?
• What SIM size do I need?
• What is the delivery time frame?
• Can billing and shipping address be different?
• Can I get a SIM delivered to a PO BOX?

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ACTIVATION 4

• My address does not show during activation, what can I do?
• What is my PIN?
• What is ‘Pre Authorisation’ charge?
• How do I activate?

PORTING 6

• How do I bring in my number to Lebara? / Porting into Lebara
• Why has my port failed?
• Can I port in to Lebara Mobile if I am in a contract with my current provider?
• Porting during the weekends
• Why has my port failed?

See all 6 articles