Lebara Mobile App FAQ's

How to download the Lebara Mobile App.
To download the Lebara Mobile app, simply click on the link below and choose App store or Google Play as per your mobile device. www.lebara.com.au/lebara-a...
Mon, 22 Jun, 2020 at 3:21 PM
What is the password for my Lebara app?
The password set for your Lebara Mobile App is the same as the 6 digit PIN for your Lebara account.   If you are unable to remember your PIN, you may rese...
Mon, 22 Jun, 2020 at 3:23 PM
How to recharge via app?
Recharge has never been easier. Simply tap on the recharge tab on the main menu, choose your favorite plan and check out. You can also click on “Express Rec...
Mon, 22 Jun, 2020 at 3:24 PM
Can I check my usage via Lebara Mobile App?
You can view your usage via Lebara Mobile App. In the main menu, tap the usage tab. You can toggle between Calls, Messages, and Data tabs to view the usage....
Mon, 22 Jun, 2020 at 3:31 PM
I am unable to gift data via Lebara App.
Data gifting is easy with the Lebara Mobile app. On the Data Gifting tab on your Lebara app, choose the data volume you wish to gift (Maximum 2GB), enter t...
Mon, 22 Jun, 2020 at 3:32 PM
Where can I update my personal details in the Lebara App?
You can change your Address, Preferred Name, Alternate contact number, email address and access code using the Lebara app. Simply tap on settings and save y...
Mon, 22 Jun, 2020 at 3:33 PM
Is the Lebara App Secure?
Yes, the Lebara App uses state-of-the-art encryption methods when transmitting sensitive customer information.
Mon, 22 Jun, 2020 at 3:34 PM
How do I logout of the Lebara App?
Open the main menu by tapping on the button (denoted by three vertical dots) at the top left-hand corner of the screen. To log-out, tap on the “Log Out” but...
Mon, 22 Jun, 2020 at 3:37 PM
How can I schedule Auto Top-up details using the Lebara App?
From the main menu, tap on “Billing” and select either “Credit Card” or “Pay-Pal” as per your preference. Fill-in the required payment information and tap o...
Mon, 22 Jun, 2020 at 3:40 PM