Can I change my plan?
Yes, you can change your plan any time by recharging the new plan. However, a plan change resets your account to the new plan if you are changing from a 30 ...
Mon, 27 May, 2019 at 2:54 PM
How do I know about new offers?
Keep an eye on for our latest promotions.
Wed, 7 Mar, 2018 at 5:03 AM
What is an add on?
Add on is an inclusion to your existing plan. A plan can have an inclusion within it and you can purchase an add on separately. Examples of an add on are da...
Wed, 7 Mar, 2018 at 5:03 AM
Can I get a plan for data only?
We have a variety of Mobile Broadband plans to suit how much data you need. These plans provide you mobile data only with no voice or text. Find out more at...
Wed, 7 Mar, 2018 at 5:03 AM
How can I cancel / change a plan that I just purchased?
If you’ve just recharged a plan accidentally or want to get it changed / upgraded, call us at 126 122 and we can sort it out for you. 
Wed, 7 Mar, 2018 at 5:04 AM
Does my data rollover?
If you had a data balance left over from the previous plan it will roll over to data bank wallet and you can bank up to 200GB. This applies only when you r...
Wed, 24 Apr, 2019 at 9:38 AM
I have run out of data, what do I do?
If you are on a 30 day plan, you can either buy a new 30 day recharge or purchase add on data pack online. If you are on a long term plan, please purchase ...
Mon, 27 May, 2019 at 2:53 PM
What is the cost to change my plan?
We do not charge for plan change. If you’d like an upgrade on your plan we will ask you to pay the difference and you can be upgraded considering the terms ...
Wed, 24 Apr, 2019 at 11:16 AM
What is a Mobile Broadband Plan?
This is a DATA ONLY plan for customers with dongles or wifi devices. Recharging with a Mobile Broadband Plan will forfeit any active and remaining plans on...
Mon, 27 May, 2019 at 2:55 PM
What is IDD credit?
IDD stands for International Direct Dial. This is credit that can be used for international calls only.
Sat, 10 Mar, 2018 at 4:12 PM