DEVICE / COMPATIBILITY

What is an IMEI number and where can I get it from?
All mobile phones have a unique IMEI code which is normally 15 digits long. This IMEI number can be found under the battery pack on the silver sticker on th...
Wed, 7 Mar, 2018 at 5:13 AM
Is my device compatible with Lebara Mobile?
Most devices sold in Australia are compatible with Lebara Mobile SIMs. Many international devices will also work. The frequencies that Lebara use are; 4G 21...
Wed, 7 Mar, 2018 at 5:13 AM
How do I know if I have a 4G compatible device?
Your phone’s user manual will indicate whether it is 4G compatible. Easy way to find out is search your phone’s model number on the internet and check speci...
Wed, 7 Mar, 2018 at 5:14 AM
Can I video call with Lebara?
Lebara does not support video calling. 
Wed, 7 Mar, 2018 at 5:14 AM
Is Lebara compatible with 2G devices?
From 30 June 2018 the 2G network has been shut down for all operators in Australia. You will not be able to use a 2G device with any network following that....
Mon, 9 Jul, 2018 at 3:28 PM
Do I need to update APN settings on my phone?
Lebara Mobile APN settings now work on ‘Default’ Vodafone settings. You simply need to reset your APN settings to default and it should work. With some uniq...
Wed, 7 Mar, 2018 at 5:16 AM
Can I set my network to 3G or 4G?
Smart phones are usually set to ‘4G/3G/2G (autoconnect)’ which will automatically switch depending on the strongest reception in that particular area. You c...
Wed, 7 Mar, 2018 at 5:17 AM
What is mobile tethering / hotspot and how do I enable it?
With such big data inclusions on Lebara you may wish to share your mobile data with a computer or tablet. Tethering, or hotspot is the name given to sharing...
Wed, 7 Mar, 2018 at 5:17 AM