PLANS

Can I change my plan?
Yes, you can change your plan any time by recharging the new plan. However, a plan change resets your account to the new plan and you will lose your previou...
Wed, 7 Mar, 2018 at 5:02 AM
How do I know about new offers?
Keep an eye on www.lebara.com.au/offers for our latest promotions.
Wed, 7 Mar, 2018 at 5:03 AM
What is an add on?
Add on is an inclusion to your existing plan. A plan can have an inclusion within it and you can purchase an add on separately. Examples of an add on are da...
Wed, 7 Mar, 2018 at 5:03 AM
Can I get a plan for data only?
We have a variety of Mobile Broadband plans to suit how much data you need. These plans provide you mobile data only with no voice or text. Find out more at...
Wed, 7 Mar, 2018 at 5:03 AM
How can I cancel / change a plan that I just purchased?
If you’ve just recharged a plan accidentally or want to get it changed / upgraded, call us at 126 122 and we can sort it out for you. 
Wed, 7 Mar, 2018 at 5:04 AM
Does my data rollover?
Lebara Mobile does not offer data rollover. Each data allowance has a validity which is 30 days from the date of recharge or renewal. 
Wed, 7 Mar, 2018 at 5:04 AM
I have run out of data, what do I do?
If your plan has not yet expired, we advise that you purchase a data pack from lebara.com.au/mylebara Lebara plans stack so renewing your plan early will no...
Mon, 13 Aug, 2018 at 4:10 PM
What is the cost to change my plan?
We do not charge for plan change. If you’d like an upgrade on your plan we will ask you to pay the difference and you can be upgraded. 
Wed, 7 Mar, 2018 at 5:05 AM
What is a Mobile Broadband Plan?
This is a DATA ONLY plan for customers with dongles or wifi devices. Recharging with a Mobile Broadband Plan will forfeit any active and remaining plans on ...
Sat, 10 Mar, 2018 at 3:52 PM
What is IDD credit?
IDD stands for International Direct Dial. This is credit that can be used for international calls only.
Sat, 10 Mar, 2018 at 4:12 PM